Life at Winoa: Meet Jirina Elcknerova


Employee Stories, Career Paths & Industrial Excellence

At Winoa, people are at the heart of our industrial performance and global success. Through this series of employee interviews, we invite you to discover the diverse career paths, inspiring journeys, and professional growth opportunities that shape life inside our international company.

From women thriving in industry to experienced team members who have grown through internal promotion and career mobility, from employees who have taken their expertise abroad to support our global operations to young talents leading strategic projects in e-commerce, peening, and aftermarket services, these stories reflect the strength and diversity of our teams.

Jirina Elcknerova

Customer Service Representative

Question: Jirina, can you briefly walk us through your journey at Winoa, from joining the Group to your current role and how your responsibilities evolved over time?

Jirina Elcknerova: I joined Winoa in 2018 as a Customer Service Representative. At that time, my role was very operational: accepting and managing customer orders, organizing transportation, and making sure our customers’ needs were met on a daily basis. Before joining Winoa, I had worked in managerial positions, so stepping into a CSR role was actually a step down for me. But Winoa is located in my hometown, which was a great advantage personally, and I saw it as an opportunity to start fresh in a strong international company.

Leveling up to Europe scope

Leveling up to Europe scope

I have always enjoyed working with people and communicating, so customer service suited me well.

Then a real turning point came. I was offered the opportunity to participate in a European-level project with headquarters, focusing on warehouse replenishment and stock management across Europe. Suddenly, I was exposed to supply chain topics, international collaboration, and strategic discussions. It was extremely stimulating. I was learning every day, working with colleagues from different countries, and gaining a much broader understanding of the business.

In 2024, when my previous manager left the company and was not immediately replaced, I naturally started taking over many of his responsibilities. Step by step, my role expanded. And in 2026, I was officially promoted to Europe Operations Planning Manager. Looking back, the journey feels very organic — each step built on the previous one, but it all started with the willingness to go beyond my initial job scope.

Question: What was the turning point where you felt trusted to take on larger, more complex projects?

Jirina Elcknerova: The real breaking point was around 2020–2021, when I was asked to join supply chain projects at the European level. That was the moment I felt truly trusted.

I was very fortunate to have a regional manager who believed in me. He pushed me forward, challenged me with the right questions, and invested time in training me. He did not just assign tasks — he helped me think differently. When he later decided to leave the company, that was another turning point. I realized I had grown enough to stand on my own and take on even more responsibility.

Project & Growth

Question: You led a very complex project involving legal, technical, and logistical aspects. What did that experience teach you?

Jirina Elcknerova: Leading a complex, cross-functional project taught me that technical knowledge alone is never enough. You need patience, communication skills, and the ability to see the bigger picture.

There were legal constraints, operational challenges, and logistical issues to solve — sometimes all at once. I learned how important it is to align stakeholders early, to anticipate risks, and to stay calm when things don’t go according to plan. Most importantly, I understood that complexity is not something to fear; it is something to structure and manage step by step.

Values & Motivation

Question: What motivated you to take on responsibilities beyond your original job scope?

Jirina Elcknerova: I genuinely enjoy my work and the people I work with. Collaboration motivates me. I like cooperating with different teams and understanding how their work connects to mine.

What drives me most is the feeling that I can make other people’s work easier. When I see that a process runs more smoothly because of something I contributed, it makes me proud and happy.

I am also quite self-confident about my abilities. I know what I am capable of, and I like to challenge myself. Proving to myself that I can handle more responsibility has always been a strong motivator.

Question: How did Winoa support you when facing difficulties during these complex projects?

Jirina Elcknerova: Support came from two main sides.First, my local team in the Czech Republic. It’s a small team, and we are not just colleagues — we are friends. We support each other not only professionally but personally as well. That creates a very strong foundation. My hierarchical manager at the time was extremely supportive. She could have kept me in a pure CSR role, but instead, she encouraged my development.

When I made mistakes — which is inevitable when you take on new challenges — they were never negative about it.

Both my local team and the headquarters in France supported me and treated it as part of the learning process. That psychological safety made a huge difference in my growth.

Talent recognition

Question: Through your experience, how would you describe Winoa’s approach to recognizing potential and talent?

Jirina Elcknerova: In my case, managers were the key. Both my functional and hierarchical managers played an essential role in recognizing my potential and giving me opportunities.

There is a real emphasis on talent recognition. Leaders like Leonard Gros strongly promote development and internal mobility. I felt that my ambition and capabilities were seen and valued, which is incredibly motivating.

Opportunity & attractiveness angle

Question: What message would you give to someone who feels they might be “overqualified” for a role they are offered?

Jirina Elcknerova: Every job has its pros and cons. Even if a position feels below your previous experience, it can still be a strategic step. With the right work ethic and mindset, you can grow from any starting point.

If you want to develop, there are opportunities within the company — in areas like e-commerce, local marketing, supply chain, and many cross-functional projects. Especially in the Czech Republic, we have many new initiatives every year.

My advice would be: don’t be afraid to try. Show what you can do. Contribute beyond your formal job description. If you demonstrate your skills and your willingness to grow, opportunities will come.

Question: How does Winoa enable employees to move from local roles to European or group-level responsibilities?

Jirina Elcknerova: My own journey is a good example. Moving from a local CSR position to a European operations planning role was possible because the organization is interconnected.

In supply chain alone, we have three production sites in Europe, which requires constant collaboration. Local teams naturally interact with other countries. There are also many cross-border projects that require an international outlook.

On top of that, we have yearly discussions with managers and HR where we openly talk about satisfaction, ambitions, and future development. Those conversations matter. They create visibility and allow employees to express their interest in broader responsibilities.

Joining an international company

“Winoa is an international company where English is almost mandatory, and communication happens across countries and functions every day.

No position is isolated. There is strong interconnection between departments and levels of responsibility. You constantly adapt your approach depending on the customer, the country, or the team you are working with.

If you enjoy complexity, international exposure, and being challenged to think beyond your immediate scope, Winoa offers exactly that kind of environment.”